Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability, and customer profitability. Encourages the use of Credit and may extend lines of Credit when appropriate and permissible by state regulatory law.ĭevotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits, as well during special events. Highly knowledgeable of Credit procedures, if applicable. Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the player rewards program. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages assists with special requests. Assists in resolving guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner.ĭevelops relationships with players to grow customer base and increase company revenues by assuring customer retention and repeat business.Īttracts and manages customers through weekly telemarketing and in-person contact on the casino floor.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |